Terms and Conditions

Turkuaz Nights may vary these Terms and Conditions at any time by updating them. Any variations will only apply to ticket purchases made after these Terms and Conditions have been updated.

Conditions of entry

  1. Admission to an event is subject to the Turkuaz Nights terms.

  2. You may be denied entry into, or removed from, an event where we have reasonable grounds to do so, including if you breach these Terms and Conditions, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others.

  3. If you arrive late, you may not be admitted until a suitable break in the event.

  4. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones).

  5. You may be required to submit to a search of your person and/or possessions before entering the event.

Authenticity and validity of tickets

  1. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Turkuaz Nights or other authorised points of sale/people.

Refunds, exchanges and replacements

  1. Turkuaz Nights will only offer a refund or exchange of a ticket if an event is cancelled, or when there is no availability of a reschedule. Turkuaz Nights does not offer refunds or exchanges as a result of a change in your personal circumstances. 

  2. If an event is cancelled or cannot be rescheduled, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Proof of purchase may be required for any refund or exchange. Unless required by law (including the Australian Consumer Law), Turkuaz Nights will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses.

  3. You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at our events.

Variations to performances or events

  1. Turkuaz Nights reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity.